Terms and Conditions (AGBs)

Terms and Conditions of Sale (as of November 2020)

§1 Applicability

(1) All deliveries, services, and offers of Allison GmbH (hereinafter referred to as “Seller”) are exclusively subject to these General Terms and Conditions. These are part of all contracts that the Seller concludes with its contractual partners (hereinafter referred to as “Customer”) for the deliveries or services offered by the Seller. They also apply to all future deliveries, services, or offers to the Customer, even if not expressly agreed upon again.

(2) The Customer’s or third party’s terms and conditions do not apply, even if the Seller does not explicitly object to their validity in an individual case. Even if the Seller refers to a letter containing or referring to the terms and conditions of the Customer or a third party, this does not constitute an agreement to the validity of those terms.

(3) These General Terms and Conditions do not apply to consumers within the meaning of § 13 of the German Civil Code (BGB).

§2 Offer and Conclusion of Contract

(1) All offers from the Seller are non-binding and subject to change, unless explicitly stated as binding or contain a specific acceptance period. Orders or contracts can be accepted by the Seller within fourteen (14) calendar days after receipt.

(2) The written sales contract, including these General Terms and Conditions, is solely decisive for the legal relationships between the Seller and the Customer. This contract fully reflects all agreements between the parties regarding the subject matter. Oral promises made by the Seller before the conclusion of this contract are legally non-binding, and oral agreements between the parties are replaced by the written contract, unless explicitly stated otherwise.

(3) Amendments and changes to the agreements, including these General Terms and Conditions, require written form to be effective. Except for managing directors or authorized signatories, the employees of the Seller are not authorized to make oral agreements deviating from this. To comply with the written form, telecommunication transmission, especially via email, is sufficient as long as a copy of the declaration is transmitted.

(4) The Seller’s descriptions of the subject of delivery or service (e.g., weights, dimensions, usability, load capacity, tolerances, and technical data) and representations thereof (e.g., drawings and illustrations) are only approximate, unless exact conformity is required for the intended contractual purpose. They are not guaranteed characteristics but descriptions or labels of the delivery or service. Commercial deviations and deviations due to legal regulations or technical improvements are permissible as long as they do not affect the intended contractual use. Characteristics of samples are also only binding if explicitly agreed as the characteristics of the delivery items.

(5) The Seller retains ownership or copyright of all offers, cost estimates, and other documents such as drawings, illustrations, calculations, brochures, catalogs, and other tools provided to the Customer. The Customer may not make these items available to third parties, disclose them, use or duplicate them, either by themselves or through third parties, without the Seller’s explicit consent; offers and order confirmations are also considered business secrets as defined in § 2 (1) of the Trade Secrets Protection Act. Upon request, the Customer must return these items to the Seller and destroy any copies made if they are no longer needed in the ordinary course of business or if negotiations do not result in the conclusion of a contract. This does not apply to the electronic storage of data for normal data backup purposes.

§3 Prices and Payment

(1) The prices apply to the scope of services and deliveries specified in the order confirmations. Additional or special services will be charged separately. Prices are quoted in EURO ex-works, excluding packaging, shipping, transport, statutory VAT, customs duties, fees, and other public charges unless otherwise agreed in individual contracts.

(2) If the agreed prices are based on the Seller’s list prices and delivery is to take place more than four months after the conclusion of the contract, the list prices valid at the time of delivery (minus any agreed percentage or fixed discount) will apply.

(3) Invoice amounts are to be paid immediately without any deductions unless otherwise agreed in writing. The date of payment is determined by the receipt of payment by the Seller. Payment by check is excluded unless separately agreed in an individual case. If the Customer does not pay when due, the outstanding amounts will be charged interest at a rate of 5% per annum from the due date; claims for higher interest and further damages in the case of delay remain unaffected.

(4) Offsetting with counterclaims or withholding payments due to such claims is only permissible if the counterclaims do not arise from other legal relationships between the Customer and the Seller or are undisputed, acknowledged, or legally established.

(5) The Seller is entitled to execute pending deliveries or services only upon advance payment or security if circumstances arise after the conclusion of the contract that significantly reduce the Customer’s creditworthiness and endanger the payment of the Seller’s outstanding claims from the respective contractual relationship (including other individual orders under the same framework agreement).

§4 Delivery and Delivery Time

(1) Deliveries are made ex works or warehouse.

(2) The Seller’s indicated delivery periods and dates are always approximate unless a fixed period or date is explicitly agreed. If shipment is agreed, the delivery periods and dates refer to the time of handover to the carrier or other third parties responsible for transportation.

(3) The Seller may request an extension of delivery and performance deadlines or a postponement of delivery and performance dates for the period in which the Customer fails to fulfill its contractual obligations to the Seller.

(4) The Seller is not liable for the impossibility of delivery or delays caused by force majeure or other unforeseeable events (e.g., operational disruptions of any kind, difficulties in material or energy procurement, transport delays, strikes, lawful lockouts, lack of workforce, energy or raw materials, difficulties in obtaining necessary governmental permits, governmental measures, or delayed, incorrect, or untimely deliveries by suppliers).

(5) The Seller is entitled to partial deliveries if:

  • The partial delivery is usable for the Customer within the contractual purpose,
  • The delivery of the remaining ordered goods is ensured, and
  • The Customer does not incur significant additional costs (unless the Seller agrees to bear these costs).

(6) If the Seller delays a delivery or performance or if a delivery or performance becomes impossible for any reason, the Seller’s liability for damages is limited according to § 8 of these Terms and Conditions.

§5 Place of Fulfillment, Shipping, Packaging, Transfer of Risk

(1) The place of fulfillment for all obligations arising from the contractual relationship is Frankenthal, unless otherwise stated.

(2) The mode of shipment and packaging is at the Seller’s discretion.

(3) The risk passes to the Customer at the latest upon handover of the delivery item to the carrier or other third parties responsible for shipping. This applies even if partial deliveries are made or the Seller has taken on additional services (e.g., shipping or installation).

(4) Storage costs after the transfer of risk are borne by the Customer. If the Seller stores the goods, the storage costs amount to 0.25% of the invoice amount of the stored goods per week.

(5) The goods will only be insured by the Seller against theft, breakage, transport damage, fire, water damage, or other insurable risks upon the express request of the Customer and at the Customer’s expense.

§6 Warranty, Defects

(1) The warranty period is two years from delivery or, if acceptance is required, from acceptance. This period does not apply to claims for damages arising from injury to life, body, or health or from willful or grossly negligent breaches of duty by the Seller or its agents, which expire according to the statutory regulations.

(2) The delivered items must be examined carefully immediately after delivery to the Customer or a third party designated by them. Obvious defects or other defects that would have been noticeable with immediate, careful inspection are deemed approved by the Customer if the Seller does not receive a written complaint within five (5) working days after delivery. For other defects, the goods are considered approved by the Customer unless the complaint reaches the Seller within five (5) working days from the time the defect appeared.

(3) In case of defects, the Seller is obligated to repair or replace the defective goods within a reasonable period. If repair or replacement fails, the Customer may withdraw from the contract or reduce the purchase price.

(4) If a defect is caused by the Seller’s fault, the Customer may claim damages as specified in § 8 of these Terms and Conditions.

(5) For defects in goods from other manufacturers, the Seller will enforce warranty claims against the manufacturers or suppliers on behalf of the Customer, or assign them to the Customer.

§7 Intellectual Property Rights

(1) Each party will notify the other immediately in writing if claims are made against them due to violations of intellectual property rights.

(2) If the delivered goods infringe third-party intellectual property rights, the Seller will, at its option, modify or replace the goods to avoid infringement, ensuring the goods fulfill the contract’s agreed functions.

§8 Liability for Damages due to Fault

(1) The Seller’s liability for damages, regardless of the legal reason, is limited according to § 8.

(2) The Seller is not liable for simple negligence unless it involves a breach of essential contractual duties, such as timely delivery, freedom from legal defects, or defects impairing functionality.

§9 Retention of Title

(1) The Seller retains ownership of the delivered goods until all current and future claims from the purchase contract and ongoing business relationship are fully paid.

§10 Data Protection

Both parties agree to comply with all applicable data protection laws and to take necessary technical and organizational measures to ensure data security.

§11 Final Provisions

(1) The court of jurisdiction for all disputes arising from the business relationship is, at the Seller’s discretion, Frankenthal or the Customer’s place of business. However, for claims against the Seller, Frankenthal shall be the exclusive court of jurisdiction.

(2) The relationship between the Seller and the Customer is governed exclusively by German law, excluding the UN Convention on Contracts for the International Sale of Goods.

(3) Any gaps in the contract or these terms will be filled with provisions that the parties would have agreed upon in accordance with the economic objectives of the contract.

(4) If any part of these terms becomes invalid, the remaining conditions and the contract will


Imprint

Legal

Allison GmbH
Adam-Opel-Straße 21
67227 Frankenthal

Phone: +49 6233 3040-000
Fax: +49 6233 3040-26-000
Mail: info(at)allisonbaby.de

Managing Director: Oliver Mecky

Amtsgericht Ludwigshafen, HRB: 63600

USt. ID: DE289713398

Image credits:
Pictograms from „thenounproject“

Stockbilder from Adobe Stock and Unsplash

Note: For better readability, we use the male form exclusively on our website. However, it explicitly refers to individuals of all genders.


Private Policy

Legal

This privacy policy explains how Allison uses and protects all information you provide when using the website. Allison (we, us, our) is committed to ensuring that your privacy is protected. If we ask you for certain information that can be used to identify you while using the website, you can be assured that the information will only be used in accordance with this privacy policy.

How we collect your personal data

When you visit and use our website, you agree to the collection of personal data from you, such as when you contact us.

The information is collected by:

Allison GmbH

Adam-Opel-Straße 21

67227 Frankenthal

info@allisonbaby.de

What we collect

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information, such as postal code, preferences, and interests
  • Other relevant information that may be useful for customer surveys and/or offers

What we do with the information we collect

We need this information to understand your needs and provide better service, especially for the following reasons:

•To process your inquiries (Art. 6 para. 1 lit. b DSGVO)

•We may use the information to notify you about changes to our terms of use (Art. 6 para. 1 lit. c DSGVO)

We regularly review our retention periods for personal data. You can request the deletion of your personal data at any time by contacting us at info@allisonbaby.de.

Security

At Allison, we do not collect sensitive data such as credit or debit card details. While we strive to protect your personal data, we cannot guarantee that non-sensitive data, such as email addresses you send us via the internet, will be secure. The transmission is at your own risk. Once we receive your information, we do our best to ensure the security of your data in our systems.

If you believe we have not complied with the above, you can file a complaint with our data protection officer:

Marion Karner, Data Protection Officer, email: dienst@karnerb.de

If we do not respond to your complaint within one month, you may contact the relevant supervisory authority in Germany.

Who has access to your personal data

We will not sell or rent your personal data to third parties or share it for marketing purposes.

Third-party service providers working on our behalf: We reserve the right to share your data with third-party providers, agents, subcontractors, and other organizations associated with us to perform services and execute tasks on our behalf (e.g., to fulfill your requests or send emails).

When we commission third parties, we only disclose the personal information necessary for the service and require them to keep your data secure and not use it for their marketing purposes. Rest assured, we will not disclose your data to third parties outside of the Allison network for their marketing purposes unless you request it or we are legally obligated to do so to prevent fraud or other crimes.

Creating user profiles

We may analyze your personal data to create a profile of your interests and preferences. This allows us to send you information that is relevant to you. For better results, we may pull additional information about you from external sources if available. We may also use your personal data to detect and reduce fraud and credit risks.

You have the right to object to the creation of such a profile at any time by contacting us at info@allisonbaby.de. However, to fully utilize our services, we recommend allowing the creation of a user profile and the recording of your preferences.

How we use cookies

A cookie is a small file that requests permission to be placed on your computer’s hard drive. If you agree, the file is added. By collecting and storing information about your preferences, the web application can adjust to your needs.

Currently, we set a cookie to store the state of the cookie banner. This storage occurs explicitly with your consent (Art. 6 para. 1 lit. a DSGVO) and is valid for two years.

A cookie does not give us access to your computer or any information about you except the data you voluntarily share with us. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can set your browser to refuse cookies. However, this may prevent you from fully using the website.

Creation of log files

When you visit our website, our system automatically collects information about the computer system that your browser sends us and stores it temporarily. These include:

  • Apache Access Logs
  • IP address
  • Date/time of the server request
  • Type of server request (GET, POST, etc.)
  • URL
  • HTTP status code

This data is not merged with other data sources.

The temporary storage of the mentioned information is necessary to enable the transmission of the website to the user’s computer. The user’s IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. Additionally, the data helps us optimize the website and ensure the security of our IT systems. The data is not used for marketing purposes. These purposes constitute our legitimate interest in data processing under Art. 6 para. 1 lit. f DSGVO.

Log files are stored for up to 150 days on the production systems. Collecting the data to provide the website and storing the data in log files is essential for the operation of the website, so users cannot object to this.

Links to other websites

Our website may contain links to other relevant websites. However, you should note that we have no control over these other websites, and when you use these links to leave our site, we are not responsible for the protection and confidentiality of the information you provide while visiting such websites. These sites are not covered by this privacy policy. You should be cautious and review the privacy policy of the respective website.

Control of your personal information

You can restrict the collection or use of your personal data in the following ways:

•If you previously gave us consent to use your personal data for direct marketing purposes, you can withdraw your consent at any time by mail or by emailing info@allisonbaby.de.

We will not sell, distribute, or rent your personal information to third parties unless we have your permission or are legally required to do so. If you inform us that you wish, we may use your personal information to send you promotional materials from third parties that we believe may be of interest to you.

If you believe the information we hold about you is incorrect or incomplete, please inform us by mail or email at info@allisonbaby.de as soon as possible. We will correct the incorrect information immediately.

If you believe there has been a security breach, you can withdraw your consent at any time by mail or email at info@allisonbaby.de.

16 years old or younger

We take the privacy of minors seriously. If you are 16 years old or younger, we ask you to obtain the consent of your legal guardian before submitting personal data to us.

Transfer of your personal data to non-EU countries

It is possible that the data you provide to us may be transferred to countries outside the European Union (“EU”). This may occur if one of our servers is temporarily located in a non-EU country. These countries may have data protection laws that differ from those in Germany. By submitting your personal data, you consent to this transfer, storage, and processing. When we transfer your information to countries outside the EU, we will take appropriate measures to ensure that adequate security precautions are in place to protect your personal rights as outlined in this privacy policy.

If you use our services outside the EU, your information may be transferred outside the EU for the provision of these services.

Changes to the privacy policy

Allison reserves the right to modify the privacy policy occasionally by updating this document. To ensure you agree with the changes, you should check this page from time to time.

As of November 2024